Alright, buckle up and get ready for the scoop! Thanks for stopping by! Ever wondered what a Customer Experience Evaluator really does? I’m not a secret shopper—those roles utilize everyday customers to check out restaurants and service spots.

Think of me as an undercover boss, but with a twist. Armed with over two decades of business experience, I personally step into your small business for the evaluation—no outsourcing involved. The best part? I deliver practical, custom-tailored recommendations to suit your unique needs.

Having built and sold two successful businesses, I’ve got my finger on the pulse of what customers crave and how to exceed their expectations. But here’s the deal: as a small business owner, you’re often knee-deep in the day-to-day grind, and it’s easy to miss the forest for the trees.

That’s where I come in—flying under the radar without raising any red flags to your customers or staff. I slip into your business to uncover those hidden gems and pinpoint areas where a little tweak can make a world of difference.