I own a boutique dental clinic in Hendersonville with a team of seven dedicated professionals. While our patient base remains steady, I’ve always felt there’s room for growth and improvement. Additionally, I noticed occasional friction among staff members, impacting our overall atmosphere. Determined to enhance our practice, I sought to gain insights into the patient’s experience from start to finish. A trusted colleague recommended Melissa, who had successfully evaluated her café in downtown Nashville. Impressed by her approach, I engaged her services. Melissa operated incognito, meticulously evaluating various aspects of our practice and offering invaluable recommendations. Her discreet observations have reignited my passion for our business, prompting immediate action towards positive change. I believe such innovative services are invaluable resources for small business owners seeking to thrive.
