Who is Melissa?

Hey hey! I’m Melissa DiMartino, the small business powerhouse you’ve been looking for! With a flair for turning ideas into gold, I’ve built and sold two thriving companies—and now, I’m all about helping you shine.

Armed with over two decades of business chops, I’ve got the strategies to skyrocket your success. Let’s roll up our sleeves and make magic happen for your business!


Top secret: Here are the details!

Alright, buckle up and get ready for the scoop! Thanks for stopping by! Ever wondered what a Customer Experience Evaluator really does? I’m not a secret shopper—those roles utilize everyday customers to check out restaurants and service spots.

Think of me as an undercover boss, but with a twist. Armed with over two decades of business experience, I personally step into your small business for the evaluation—no outsourcing involved. The best part? I deliver practical, custom-tailored recommendations to suit your unique needs.

Having built and sold two successful businesses, I’ve got my finger on the pulse of what customers crave and how to exceed their expectations. But here’s the deal: as a small business owner, you’re often knee-deep in the day-to-day grind, and it’s easy to miss the forest for the trees.

That’s where I come in—flying under the radar without raising any red flags to your customers or staff. I slip into your business to uncover those hidden gems and pinpoint areas where a little tweak can make a world of difference.

I evaluate 60 touch points across various categories, and within three business days, you’ll have a detailed report showing where you’re kicking butt and where you could use a boost. But here’s the kicker—I don’t just leave you hanging. I provide practical recommendations tailored for small business owners; no crazy demands like firing your entire team or relocating your business.

With a degree in business management and communication, and a lifelong career in sales, I’ve lived and breathed business growth—and there’s nothing more rewarding than watching others thrive. There’s plenty of success out there for everyone, and I’m here to help you carve out your competitive edge.

My pricing? Purposefully affordable. I get it—small businesses run tight ships. I’m all about seeing you succeed, and there’s nothing more satisfying than watching others win. So, let’s win together, alright? Give me a ring for a quick 10-minute chat, and let’s kickstart your journey to dominating your market. No intimidation here—just straightforward, actionable advice that could pay dividends tenfold. What are we waiting for? Let’s do this!

Let's connect on how I can transform your business.

Get In Touch

(615) 437-0113


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