Melissa DiMartino
Your Customer Experience Evaluator
20 Years of Experience
Proven Success In Business
Empowering Entrepreneurs
Small Business Growth Specialist
Make a few small changes and watch your staff light up, clients rave, and your business groove like never before. It’s the little things that make the biggest splash!
Who is Melissa?
Hey hey! I’m Melissa DiMartino, the small business powerhouse you’ve been looking for! With a flair for turning ideas into gold, I’ve built and sold two thriving companies—and now, I’m all about helping you shine.
Armed with over two decades of business chops, I’ve got the strategies to skyrocket your success. Let’s roll up our sleeves and make magic happen for your business!
A SATISFIED CUSTOMER IS THE BEST BUSINESS STRATEGY OF ALL
As your savvy business consultant, I’m here to take your business from good to absolutely fantastic! If you’re feeling overwhelmed by daily operations and lost in the trees, don’t worry—I’ll hop in the helicopter, soar to 30,000 feet, and get a clear view of the forest. I’ll pinpoint the small adjustments in your business that can lead to major improvements, boosting your bottom line, staff satisfaction, and customer delight.
With two decades of real-world experience and a toolkit brimming with fresh ideas, I’m eager to share my hard-won wisdom and help you take your business to the next level. I find it exhilarating to evaluate a business, uncover hidden opportunities, and see how small adjustments can lead to significant transformations. It truly energizes me! While some find excitement in watching sports, I find mine in watching you achieve success.
Whether you’re interested in undercover (or open!) business and staff evaluations, or dynamic in-person and group training sessions, I’ve got you covered.
Let’s tackle challenges like staff turnover, negative reviews, slow traffic, or outdated workflows. I’ll conduct thorough evaluations and develop creative solutions to turn things around.
Ready to make work both fun and effective? Let’s get started!
Schedule a complementary
10-minute introduction call.
SUPERCHARGE: On
I’ll tackle negative online reviews, sales slumps, staff turnover, staff motivation, and outdated processes with dynamic in-person training and fresh strategies. Plus, gain authentic insights with undercover (or not!) staff and business evaluations.
Evaluations
I’ll explore over 60 potential touchpoints in your business, either undercover or with full transparency.
Let's take a closer look
With these insights, I’ll identify the core issues and create a winning action plan.
Let's make magic
I’ll address any areas needing improvments with fresh ideas and creatvie solutions.
Get started with a FREE consultation.
FREE | 🕓 : 10-minutes